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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura Core Architecture | 20%-25% | - Core Components Overview
|
| Topic 2: Call Flow Analysis | 15%-20% | - Call Processing
|
| Topic 3: Troubleshooting Avaya Aura Core Components | 25%-30% | - Support Operations
|
| Topic 4: System Monitoring and Diagnostic Tools | 20%-25% | - Troubleshooting Utilities
|
| Topic 5: Maintenance and Support Best Practices | 5%-10% | - Operational Tasks
|
| Topic 6: Voice Networking Fundamentals | 10%-15% | - Protocols and Standards
|
Avaya Aura® Core Components Support Certified Sample Questions:
Which five statements about media-processing resources (DSPs) are true? (Choose five.)
- A. SIP-SIP two-party calls will always use SIP Direct Media if Communication Manager (CM) is configured to do so.
- B. If a direct media path cannot be established between two IP endpoints, the call will fail from release 7.0.
- C. CM can use DSP resources for features such as conferencing, music-on-hold, and voice messaging.
- D. H.323-H.323 two-party calls will always shuffle to establish a direct media path if CM is configured to do so.
- E. Two-party calls originated by SIP stations or trunks, and terminated by H.323 trunks, media gateways, or other vendors' H.323 stations, will typically shuffle if CM is configured to do so.
- F. Two-party calls originated by H.323 stations, trunks, or media gateways, and terminated by SIP stations or trunks, cannot shuffle.
- G. SIP-SIP multi-party calls will shuffle to establish a direct media path if CM is configured to do so.
Correct Answer: A,B,C,D,F 🗳️
What is the reason why the initial REGISTER request from a SIP endpoint is rejected by Avaya Aura Session Manager (SM)?
- A. It must confirm the reliable delivery of this initial REGISTER request.
- B. The initial REGISTER request contains an invalid contact header.
- C. The initial REGISTER request is rejected only if the user provided the wrong security code/password.
- D. The initial REGISTER request does not contain authentication details.
- E. System manager needs time to look-up the Communication Address in its database.
Correct Answer: D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
What are the two types of certificates that need to be installed on Communication Manager (CM) to establish a TLS connection with Session Manager?
- A. Site Root certificates and Security certificates
- B. Session Manager and CM inter-cluster certificates
- C. Root or Certificate Authority (CA) and CM Server Identity certificates
- D. Root or Certificate Authority (CA) and SIP default certificates
- E. Backup server and default certificates
Correct Answer: C 🗳️
Which Linux command allows you to view the installed certificates on Avaya Aura Communication Manager (CM)?
- A. viewcerts
- B. displaycertificates
- C. show certs
- D. start certmanager -f
- E. tlscertmanage
Correct Answer: E 🗳️
Which statement is true about Interfaces and IP addresses on an Avaya Session Border Controller for Enterprise (SBCE) used for SIP Trunking and Remote Worker services?
- A. SIP Trunking and Remote Worker services must use different IP addresses and interfaces.
- B. SIP Trunking and Remote Worker services cannot run on the same SBCE.
- C. Only one interface should be configured per IP address.
- D. SIP Trunking and Remote Worker services can share the same IP address and interface.
Correct Answer: A 🗳️



