Avaya 72201X real exam prep : Avaya Aura® Core Components Support Certified Exam

  • Exam Code: 72201X
  • Exam Name: Avaya Aura® Core Components Support Certified Exam
  • Updated: Sep 26, 2026
  • Q&As: 96 Questions and Answers

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72201X exam dumps

Avaya 72201X Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Avaya Aura Core Architecture20%-25%- Core Components Overview
  • 1. Session Manager
  • 2. Communication Manager
  • 3. Media Server
  • 4. System Manager
  • 5. Device Services
Topic 2: Call Flow Analysis15%-20%- Call Processing
  • 1. Endpoint Registration
  • 2. SIP Call Flows
  • 3. Media Path Troubleshooting
  • 4. Session Routing
Topic 3: Troubleshooting Avaya Aura Core Components25%-30%- Support Operations
  • 1. Issue Escalation Procedures
  • 2. Root Cause Analysis
  • 3. Service Restoration
  • 4. Fault Isolation Techniques
Topic 4: System Monitoring and Diagnostic Tools20%-25%- Troubleshooting Utilities
  • 1. Performance Monitoring
  • 2. System Status Verification
  • 3. Network Trace Tools
  • 4. Log Collection and Analysis
Topic 5: Maintenance and Support Best Practices5%-10%- Operational Tasks
  • 1. Software Update Verification
  • 2. Backup and Recovery Concepts
  • 3. Support Documentation
  • 4. System Health Checks
Topic 6: Voice Networking Fundamentals10%-15%- Protocols and Standards
  • 1. SIP Fundamentals
  • 2. Network Components
  • 3. VoIP Concepts
  • 4. Media and Signaling Flows

Avaya Aura® Core Components Support Certified Sample Questions:

Question #1

Which five statements about media-processing resources (DSPs) are true? (Choose five.)

  • A. SIP-SIP two-party calls will always use SIP Direct Media if Communication Manager (CM) is configured to do so.
  • B. If a direct media path cannot be established between two IP endpoints, the call will fail from release 7.0.
  • C. CM can use DSP resources for features such as conferencing, music-on-hold, and voice messaging.
  • D. H.323-H.323 two-party calls will always shuffle to establish a direct media path if CM is configured to do so.
  • E. Two-party calls originated by SIP stations or trunks, and terminated by H.323 trunks, media gateways, or other vendors' H.323 stations, will typically shuffle if CM is configured to do so.
  • F. Two-party calls originated by H.323 stations, trunks, or media gateways, and terminated by SIP stations or trunks, cannot shuffle.
  • G. SIP-SIP multi-party calls will shuffle to establish a direct media path if CM is configured to do so.
Reveal Solution  Discussion  0

Correct Answer: A,B,C,D,F  🗳️

Question #2

What is the reason why the initial REGISTER request from a SIP endpoint is rejected by Avaya Aura Session Manager (SM)?

  • A. It must confirm the reliable delivery of this initial REGISTER request.
  • B. The initial REGISTER request contains an invalid contact header.
  • C. The initial REGISTER request is rejected only if the user provided the wrong security code/password.
  • D. The initial REGISTER request does not contain authentication details.
  • E. System manager needs time to look-up the Communication Address in its database.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #3

What are the two types of certificates that need to be installed on Communication Manager (CM) to establish a TLS connection with Session Manager?

  • A. Site Root certificates and Security certificates
  • B. Session Manager and CM inter-cluster certificates
  • C. Root or Certificate Authority (CA) and CM Server Identity certificates
  • D. Root or Certificate Authority (CA) and SIP default certificates
  • E. Backup server and default certificates
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #4

Which Linux command allows you to view the installed certificates on Avaya Aura Communication Manager (CM)?

  • A. viewcerts
  • B. displaycertificates
  • C. show certs
  • D. start certmanager -f
  • E. tlscertmanage
Reveal Solution  Discussion  0

Correct Answer: E  🗳️

Question #5

Which statement is true about Interfaces and IP addresses on an Avaya Session Border Controller for Enterprise (SBCE) used for SIP Trunking and Remote Worker services?

  • A. SIP Trunking and Remote Worker services must use different IP addresses and interfaces.
  • B. SIP Trunking and Remote Worker services cannot run on the same SBCE.
  • C. Only one interface should be configured per IP address.
  • D. SIP Trunking and Remote Worker services can share the same IP address and interface.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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