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Avaya 77201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Networking and Integration | - Integration with Avaya ecosystem
|
| Topic 2: Installation and Configuration | - User and extension configuration
|
| Topic 3: Telephony Features and Applications | - Call handling and routing
|
| Topic 4: IP Office Platform Architecture and Design | - Licensing and capacity planning
|
| Topic 5: Troubleshooting and Maintenance | - Common issues resolution
|
Avaya IP Office™ Platform Implement Certified Sample Questions:
1. Which license is required for IP Office Contact Center agents?
A) Office Worker
B) Contact Center Agent
C) Power User
D) Teleworker
2. Which feature allows an IP Office user to initiate a call from their PC?
A) SoftConsole
B) Web Manager
C) Voicemail Pro
D) one-X Portal
3. What is the default port number for SMTP on IP Office Voicemail Pro?
A) 25
B) 110
C) 143
D) 587
4. Which feature provides automatic call distribution to a group of users?
A) Voicemail Pro
B) Hunt Groups
C) Call Pickup
D) Short Codes
5. What is the maximum number of analog trunks supported by an IP500 V2?
A) 12
B) 16
C) 4
D) 8
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |
