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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Topic 2: Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Topic 3: User Management | 8%–12% | - Business user setup - Organizational structure - Role and access management |
| Topic 4: Product and Pricing | 8%–12% | - Price lists and discount determination - Product master data - Pricing configuration |
| Topic 5: Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Topic 6: Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Topic 7: Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Topic 8: Integration | 8%–12% | - Web services and APIs - Middleware and communication arrangements - Integration with SAP ERP / CRM |
| Topic 9: Lead and Opportunity Management | 8%–12% | - Sales methodology configuration - Lead qualification and conversion - Opportunity lifecycle and forecasting |
| Topic 10: Implementation Basics | <8% | - System scoping and fine-tuning - Project lifecycle overview |
| Topic 11: Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Sales order integration - Quote creation and processing |
| Topic 12: Reporting and Analytics | 8%–12% | - Custom report creation - Standard reports and dashboards - Data sources and key figures |
| Topic 13: Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Topic 14: Visit Planning and Execution | <8% | - Mobile and offline features - Activity planning |
| Topic 15: Territory Management | <8% | - Realignment rules - Territory definition and assignment |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Which of the following actions can you perform using the data workbench tool? (3 correct answers)
A) Update
B) Import
C) Delete
D) Create
E) Export
2. Where do you need to maintain the sales data flag to define an account team as sales area dependent?
A) Involved parties
B) Party determination
C) Customer role
D) Party role definition
3. What can you use to control user privileges in SAP Hybris Cloud for Customer? (3 correct answers)
A) Page layout
B) Organizational Structure
C) Business configuration
D) Code list restriction
E) Business Role
4. Sales Plans are maintained in MS Excel. Determine whether this statement is true or false.
A) False
B) True
5. What is returned when you execute Request External Pricing in the sales quote? (3 correct answers)
A) Bill of Materials
B) Storage location details
C) Configurable products
D) Credit check
E) Availability to promise
Solutions:
| Question # 1 Answer: A,B,E | Question # 2 Answer: D | Question # 3 Answer: A,D,E | Question # 4 Answer: B | Question # 5 Answer: A,D,E |
