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NHA Phlebotomy-Technician Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Patient Preparation | - Patient identification and communication - Specimen labeling procedures - Site selection and preparation |
| Specimen Processing and Handling | - Specimen transport and storage - Quality assurance procedures - Common errors and rejection criteria |
| Special Collections | - Capillary puncture (fingerstick/heel stick) - Non-routine specimen collection methods - Pediatric and geriatric considerations |
| Safety and Compliance | - HIPAA and patient confidentiality - Infection control and standard precautions - OSHA regulations and patient safety |
| Routine Blood Collections | - Equipment selection and use - Venipuncture procedures - Order of draw |
NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
1. Which of the following methods should a phlebotomist use to anchor a vein?
A) Use the first two fingers of the nondominant hand below the puncture site.
B) Use the thumb of the free hand above the puncture site.
C) Use the thumb of the free hand below the puncture site.
D) Use the first two fingers of the nondominant hand above the puncture site.
2. A phlebotomist is collecting a blood culture set. Which of the following actions helps reduce contamination?
A) Palpate the site again after antisepsis with an ungloved finger.
B) Use a gray-top tube before culture bottles.
C) Clean only the bottle cap and not the skin.
D) Allow the antiseptic to dry before puncture.
3. Which of the following is an example of a postanalytical error?
A) Hemolyzing a specimen during collection
B) Collecting the wrong tube
C) Failing to report a critical value promptly
D) Underfilling a citrate tube
4. Which of the following actions should a phlebotomist take when preparing a specimen for transport?
A) Hold the tube with stopper upright.
B) Wrap multiple tubes together.
C) Agitate the tube vigorously.
D) Refrigerate infectious substances.
5. At which of the following angles should a phlebotomist insert an antecubital venipuncture needle?
A) 45°
B) 25°
C) 30°
D) 10°
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |



