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Avaya 7497X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Oceana Solution Support Domains | - Apply knowledge of Oceana solution components, interfaces and interactions - Analyze and troubleshoot Avaya Aura® components in context of Oceana - Analyze and troubleshoot end-to-end Voice, Email, Webchat, and SMS channels - Perform routine maintenance on an Oceana solution (backup/restore, logs) - Use end-to-end tracing for troubleshooting email and chat |
7497X Exam FAQ: From Demo to Checkout
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The 7497X exam is the official assessment for the Avaya Oceana™ Solution Support certification from Avaya. Across the wide landscape of IT certifications, this credential verifies that you can apply its published objectives in realistic scenarios — and since most candidates aim to succeed in one focused attempt, the quality of your practice material is the variable that matters most.
Passing the 7497X exam requires ≈80% (vendor suggested practice-based estimate), and the registration fee is Information not officially published. Since one focused attempt is the goal for most candidates, thorough practice beforehand protects both your score and your wallet.
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Basic experience with Avaya Oceana® solutions and Avaya Aura® platform recommended
The official outline organizes the 7497X exam into weighted domains, including:
- Oceana Solution Support Domains ()
The Avaya Oceana™ Solution Support practice questions at Prep4away are built around these same objectives — request the free demo by email to see how the content maps onto them.
The 7497X exam contains 67–68 questions with 105 (typical, historical) minutes to complete them. Timed practice under the same limits is the reliable way to make that constraint feel routine.
Avaya Oceana™ Solution Support Sample Questions:
A customer is running an Avaya Oceana solution and the technical engineer is troubleshooting an operational issue. When they make a test voice call to Avaya Oceana, It Is not delivered to the available agents. During the isolation, the engineer found that the CSC TSAPI application is unable to receive CM events through AES.
To find out what is causing this problem, which logs need to be checked?
- A. CSC Service log-
/v<ir/log/Avaya/services/CaHServerConnectof/CallSefverConnector.log
PU logs- /var/log/Avaya/dcm/pu/CallConnectorService - B. CSC Service log-
/var/logyAvaya/services/CallServerConnector/CallServerConnector.log
PU logs- /var/log/Avaya/dcm/CallServerConnectorService - C. CSC Service log-
/var/log/Avaya/services/CallServerConnector/CaHServefConnector.log
PU logs- /var/log/Avaya/dcm/ CallServerConnectorService - D. CSC Service log- /var/log/Avaya/services/CallServerConnector/
CallServerConnector.Iog
PU logs- /vaf/log/Avaya/dcm/pu/pu.log
Correct Answer: C 🗳️
Given the following CSC attribute string:
What is the significance of CM7 in the CSC communication manager list?
- A. It should match the Switch Connection Name in the AES server.
- B. It should match the Communication Manager IP address.
- C. It should match the Communication Manager host name.
- D. It should match the Communication Manage FQDN.
Correct Answer: A 🗳️
Consider the log messages:
Which provider type is being handled in these log messages?
- A. OCP Email Provider
- B. OCP Social Provider
- C. OCP SMS Provider
- D. OCP Chat Provider
Correct Answer: C 🗳️
Under the Avaya Aura Experience Portal Oceana Sample Application variable configuration settings, what is the significance of the backup SIP address in case of a failure in Avaya Oceana?
- A. It can be set to a Default VDN number to be used when Avaya Oceana is unavailable.
- B. It can be set to a RONA VDN number.
- C. It can be set to an alternative Ingress VDN number when the standard Ingress VDN is unavailable.
- D. It can be set to a Routing VDN number.
Correct Answer: A 🗳️
If the information (Agent, Supervisor, and Attributes Etc.) is put into Avaya Control Manager, but is actually in Oceana, which Oceana Component REST interface belongs to the Avaya Oceana component?
- A. UAC REST
- B. UCM REST
- C. UCA REST
- D. CC REST
Correct Answer: C 🗳️
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