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Nortel 920-167 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Reporting & Database Integration | 15% | - Data access and query mechanisms - Custom report generation |
| Topic 2: RIS 6.0 Architecture & Overview | 20% | - System interfaces and protocols - RIS server components and deployment |
| Topic 3: Call Control & Routing Integration | 25% | - Custom routing logic implementation - Real-time call event handling |
| Topic 4: Security, Troubleshooting & Optimization | 15% | - Authentication and access control - Debugging and performance tuning |
| Topic 5: Application Development Fundamentals | 25% | - RIS API and SDK usage - Development environment setup |
