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IBM Enterprise Storage Technical Support Sample Questions:

1. Which solution provides virtualization, consolidation, and automation for a cloud deployment?

A) IBM SmartCloudVirual Storage Center
B) Storwize V3700
C) FlashSystem 840
D) XIV Gen3 with IBM Spectrum Protect

2. Which IBM backup product should you propose to a customer who wants to meet the disk-based business continuity needs of the enterprise data center?

A) IBM Spectrum Archive
B) IBM Spectrum Control
C) IBM Spectrum Accelerate
D) IBM Spectrum Protect

3. What is the next step for a failed installation of an IBM TS4500 where there have been I/O errors that prevent placing the library into production even after replacement of multiple parts and verification of configuration definitions?

A) Facilitate a meeting with IBM and customer executives to discuss available options to resolve the situation.
B) Conduct a workshop with customer system administrators and IBM technical field support representatives to jointly resolve the problem.
C) Escalate the issue through the compliant process (critsit) and explain this process and next steps to the customer.
D) Perform an in-depth problem analysis and follow up with appropriate actions to resolve the issue.

4. Which storage solution should you propose to a customer with a large VMware environment and one IBM System z?

A) XIV
B) DS88870
C) Storwize V7000 Unified
D) SONAS

5. A customer has requested an IBM Spectrum Virtualize solution with capability to make it easy for users to create relevant and meaningful custom reports.
What should the solution architect propose to satisfy this requirement?

A) Svcmon with daily data collection
B) IBM Spectrum Control
C) Native IBM Spectrum Virtualize performance tool(s)
D) Excel macros linked to storage API

Solutions: