Free demo, instant email delivery, three formats, a full year of free updates, 7x24 support, and a written refund policy — Prep4away covers the whole Salesforce Certified Experience Cloud Consultant journey end to end. What remains is your move: start the 187 practice questions for the EX-Con-101 exam today.
Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Security and Access | - Profiles, permission sets, and roles in Experience Cloud - Sharing models and data visibility - User authentication and login methods |
| Collaboration and Engagement | - Case management in Experience Cloud - Chatter and community engagement features |
| Experience Cloud Fundamentals | - Use cases and business value of Experience Cloud - Experience Cloud licensing and capabilities |
| Analytics and Optimization | - Experience Cloud reporting and dashboards - Adoption and performance metrics |
| Experience Site Configuration | - Navigation and structure configuration - Site creation and setup - Templates and branding |
| Experience Personalization | - Audience targeting and segmentation - Salesforce CMS integration - Content personalization strategies |
EX-Con-101 Exam Essentials: Your Questions Answered
The Salesforce Certified Experience Cloud Consultant exam spans 6 domains, and they are not weighted equally. The top areas are Experience Personalization, Experience Site Configuration, Collaboration and Engagement. Budget your study hours to match those weights; the full domain list is in the outline section further up this page.
Yes. Salesforce officially recommends these training options for the Salesforce Certified Experience Cloud Consultant exam:
- Salesforce Trailhead Experience Cloud Learning Path
- Salesforce Experience Cloud Consultant Certification Guide
Training builds the foundation — then measure it with the 187 practice questions for the EX-Con-101 exam from Prep4away to see how you perform when the clock is running.
The EX-Con-101 exam is Salesforce's official certification test, and passing it earns the Salesforce Certified Experience Cloud Consultant credential at the Professional level. In career terms, it is verified proof of skill — the kind that moves you up the shortlist when your company works with Salesforce technologies, or when you apply to one that does. The same track also includes Salesforce Certified Administrator, Salesforce Certified Platform App Builder, so this exam can anchor a longer certification plan.
You pass the Salesforce Certified Experience Cloud Consultant exam at 65%, and each attempt costs $200 USD — fail, and that fee is due again in full for the retake. Treat mock exams as insurance: keep practicing with Prep4away until your scores sit comfortably above 65% twice in a row, then schedule the real EX-Con-101 exam.
Please do. Prep4away offers a free demo download for the Salesforce Certified Experience Cloud Consultant exam — grab it from the product page or leave your email and we will send it over. Purchases come with 365 days of free updates; after that year, extending the update service costs 50% of the original price in your member zone.
The Salesforce Certified Experience Cloud Consultant exam packs 60 multiple-choice/multiple-select questions questions into 105 minutes. That ratio leaves almost no room for stalling, so time management is a trained skill, not luck. Our suggestion: rehearse full-length timed sessions in the Prep4away engine, learn to park a question and return later, and walk into the EX-Con-101 exam with a pacing plan already rehearsed.
No mandatory prerequisite, but Salesforce Certified Administrator or equivalent CRM experience is strongly recommended. Since Salesforce revises these rules from time to time, confirm the current prerequisites on the official exam page (https://trailhead.salesforce.com/credentials/experiencecloudconsultant) before booking your Salesforce Certified Experience Cloud Consultant exam.
Delivery is effectively instant: your EX-Con-101 download link is emailed within one minute of payment, with no cap on how many computers you install it on. If the email has not shown up within 2 hours, check spam and contact our 7x24 support — we reply quickly and resend immediately. If you fail the Salesforce Certified Experience Cloud Consultant exam itself, the refund policy applies when you took the corresponding exam within 60 days of purchase: submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam, and the refund is processed within 7 days. Not covered: attempts within 3 days of purchase, exams never actually taken, free materials, and expired orders — and the candidate name must match the payer name. Prefer material over money? Exchange for two free exam products of equal value and keep the update service on your original purchase.
Use Salesforce's official registration channels:
The exam is offered as Online proctored exam or onsite test center (Pearson VUE / Kryterion Webassessor) — choose the format that fits your situation when you schedule.
Salesforce Certified Experience Cloud Consultant Sample Questions:
Universal Containers is looking to build a new self-service site. Users will post questions, read Knowledge articles, and view case reports, users will not beregistering deals or participating in any other sales activity.
Which external user license meets these requirements?
- A. Customer Community Plus
- B. Authenticated Service Site User
- C. External Community Plus
- D. External Identity
Correct Answer: A 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Northern Trail Outfitters (NTO) offers a new product that is different in North America, EMEA, and Asia Pacific regions, Pages have been created and publish for this product. The site manager has appliedcriteria to ensure visibility for these product are applied as per the requirement for each region. NTO further wants to control the users who see a specific page of this product settings its visibility.
Which three visibility options available in Experience Cloud?
Choose 3 answers
- A. Audience
- B. Visible
- C. Default
- D. None
- E. Personal
Correct Answer: A,C,D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
The system administrator at Dreamhouse Realty (DR) is giving Experience Builder access to two colleagues who will be responsible for creating and managing new microsites. One contributor needs to create and customize the site, but not publish it. The other colleague is tasked with adding contributors and publishing the final site.
Which Experience Builder roles should the system administrator grant?
- A. Viewer and Publisher
- B. Builder and Experience Admin
- C. Experience Admin and Publisher
- D. Publisher and Builder
Correct Answer: D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal.
Which feature should UMS use to accomplish this?
- A. Rich Content Editor
- B. Developer Console
- C. CMS Connect
- D. Compact Header Properties
Correct Answer: C 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Ursa Major Solar would like to expose the custom object SolarPanels to its customer portal. This particular object contains 150 fields, and a majority of the fields are technical codes and internal information.
How shouldthe administrator limit the fields available in the customer portal?
- A. Utilize CSS overrides to hide unwanted fields.
- B. Use Field-Level Security to remove access to the unwantedfields.
- C. Utilize the Developer Console with coding to hide unwanted fields.
- D. Create a page variation for the customer portal to hide unwanted fields.
Correct Answer: B 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
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