Preparation that respects your time focuses on what the exam actually tests, not on padding page counts. Prep4away concentrates your GCX-ARC study effort into 62 verified practice questions mapped directly to the Genesys Cloud CX: Architect Certification objectives.
Genesys GCX-ARC Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Scheduling and Routing | 15% | - Schedule-based routing - Time and calendar configuration - Schedule creation and recurrence |
| Topic 2: Flow Design and Configuration | 30% | - Error handling and event management - Inbound, outbound, and secure call flows - Routing strategies and decision logic |
| Topic 3: Administration and Best Practices | 20% | - Troubleshooting and optimization - Flow deployment and version control - Task editor and state management |
| Topic 4: Introduction to Genesys Cloud Architect | 15% | - IVR and flow fundamentals - Architect user interface navigation - Core concepts and purpose of Architect |
| Topic 5: Variables, Prompts, and Data Actions | 20% | - Prompt creation and management - System and custom variables - Data actions and external system integration |
GCX-ARC Preparation Questions and Answers
This package includes 62 practice questions for the Genesys Cloud CX: Architect Certification exam. Every answer is verified by an experienced team of experts, so you can trust what you study.
The Genesys Cloud CX: Architect Certification exam requires a score of 65%–70% to pass, and the official registration fee is $200–$580 USD. Factoring in both before you start helps you plan the full cost of certification.
Many candidates combine practice questions with official training. Recommended options include:
One purchase covers the full journey: three versions of the material (PDF, PC test engine, and online version), a free demo to try before buying, 365 days of free updates delivered automatically, and customer service you can reach whenever a question comes up. Nothing essential is sold separately.
The Genesys Cloud CX: Architect Certification practice questions are organized around the official exam objectives. Key topics include:
- Flow Design and Configuration (30%)
- Scheduling and Routing (15%)
- Variables, Prompts, and Data Actions (20%)
Keeping your revision mapped to these objectives makes every session productive.
Yes. Candidates who come back for additional certifications receive discounts when they buy further practice packages. If you already hold one of our products, ask our staff about the current returning-customer offer before your next purchase.
You can register for the Genesys Cloud CX: Architect Certification exam through the official channels:
Recommended: Genesys Cloud CX Core knowledge (GCP-GCX), 6+ months of hands-on experience with Architect
You can confirm the current eligibility requirements on the official GCX-ARC exam page before you register.
The Genesys Cloud CX: Architect Certification exam contains 60 questions, and you will have 90–120 minutes to complete them. Training against the same volume of questions prepares both your knowledge and your pace.
Genesys Cloud CX: Architect Certification Sample Questions:
Select the types of scheduling available in Genesys Cloud. (Choose two.)
- A. All of the above
- B. Load based Scheduling
- C. Manual Scheduling
- D. Automated Scheduling
Correct Answer: B,D 🗳️
Which variable's value indicates whether the flow is running in debug mode?
- A. Flow.IsDebug
- B. Flow.Version
- C. Flow.IsTest
Correct Answer: A 🗳️
You are trying to create a new flow. Which option lists the correct sequence of steps?
1. Log on to Architect.
2. Click + Add to create a new flow.
3. In the Settings section, modify the settings and options as needed.
4. Select the type of flow.
5. Add the required tasks to the flow.
6. Add the required menu(s) to the flow.
7. Publish the flow.
8. Validate the flow.
- A. 1,4,3,2,6,5,8,7
- B. 1,4,2,3,6,5,7,8
- C. 1,3,2,4,6,5,8,7
- D. 1,4,2,3,6,5,8,7
Correct Answer: D 🗳️
What is the maximum prompt file size you can upload?
- A. 25 MB
- B. 10 MB
- C. 50 MB
- D. 20 MB
Correct Answer: A 🗳️
Which of the following are valid options under the Data category for Inbound call flows? (Choose four.)
- A. Collect Input
- B. Get Participant Data
- C. Data Table Lookup
- D. Set Flow Outcome
- E. Call Back
- F. Call Data Action
Correct Answer: A,C,D,F 🗳️
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