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HP HP2-B85 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Imaging and Printing Portfolio Fundamentals | - Overview of HP printing solutions
|
| HP Services and Solutions Overview | - Security and sustainability
|
| Customer Needs and Sales Fundamentals | - Value-based selling approach
|
| Supplies and Consumables | - Original HP supplies value
|
HP Imaging and Printing Sales Fundamentals Sample Questions:
1. Which print job is typical for a horizontal application?
A) 1:1 documents
B) posters
C) letterheads
D) health records
2. What is the expected trend for pricing of imaging and printing devices in future years?
A) stabilizing
B) declining
C) increasing
D) staying tied to inflation rates
3. What is the benefit of original HP All-in-One LaserJet cartridges?
A) The ink in the cartridge cannot dry up.
B) They are manageable via HP Web Jetadmin.
C) They are designed to be refilled.
D) They are easy to use and install.
4. What does an HP Color LaserJet provide that makes the Total Cost of Ownership (TCO) lower than that of competitors?
A) consumables' refilling capabilities
B) the cheapest base price
C) standard finishing capabilities
D) fewer replacement parts and long-life consumables
5. What is a key value proposition for replacing aging HP imaging and printing devices?
A) to use less paper
B) to create more internal documents
C) to improve document quality and effectiveness
D) to reduce employee headcount
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: C |
