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Infosys DRETREPOSIC2206 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Retail Store Operations | - Sales and Performance Metrics
|
| Topic 2: Customer & Store Experience | - Customer Service Principles
|
| Topic 3: Inventory and Stock Management | - Inventory Control Processes
|
| Topic 4: Workforce & Store Management | - Store Workforce Activities
|
Infosys AS-DRETREPOSIC2206-RETL Store Management Mod Sample Questions:
1. Store resources includes
A) People
B) retail space
C) inventory
D) All the above
2. Correct scheduling of sales associates is required in order to:
A) All of the above
B) Avoid associate attrition
C) Avoid mismatch between number of associates and shifts
D) Avoid unfilled labor demand
3. Performance Indicators fall broadly in the following parameters
(1)Sales information linked
(2)Gross margin information linked
(3)Customer Interaction linked
(4)Optimizing Inventory operation information linked
A) (1,2& 3 )only
B) (1 &4 ) Only
C) (1 & 3) Only
D) (1) Only
4. A POS (Point of Sales) system will normally use one of the following items
A) Racks and gondolas
B) A bar code reader
C) A shopping cart
D) A back lit display board
5. Which type of in-store display highlights a central store theme and merchandise at vantage points in the store
A) Focal point display
B) Window display
C) Posters
D) Merchandise stacks
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A |



