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Salesforce Certified Platform User Experience Designer Sample Questions:

1. Cloud Kicks wants to improve its Salesforce org to provide tailored functionality that enables sales representatives to provide quick, competitive pricing and close deals faster.
What is the benefit of Lightning Console Apps in this scenario for the sales representatives?

A) They can complete actions with a single click.
B) They can organize items in the utility bar.
C) They can add records to Favorites.

2. Cloud Kicks (CK) is implementing its brand style guide using out-of-the box Experience Builder features. CK wants to avoid custom solutions.
Which declarative option could be used?

A) A Apply brand fonts and colors.
B) Update global CSS.
C) Use a different template.

3. Cloud Kicks is planning to build a custom Lightning Web Component (LWC) that needs to be implemented quickly.
Where should the team go to explore Lightning component code, documentation, and specifications?

A) Salesforce Extensions for V5 Code
B) A Components Library on developer.salesforce.com is item for later review.
C) Design Tokens on SLDS website

4. How would a UX Designer Differentiate between voice and tone?

A) Voice reflects the personality and tone is the way one speaks.
B) Voice reflects the character and tone is one's strength.
C) Voice reflects the expression and tone is the way one designs.
D) Voice reflects the frequency and tone is one's pitch.

5. Cloud Kicks (CK) wants to build a custom component for a complex opportunity process. CK's UX Designer is creating a three-step flow with modals and needs to select the main buttons for the "Continue", "Cancel", and "Back" actions.
Which set should be chosen to adhere to the Salesforce Design System guidelines for button usage?

A) A Neutral button for "Cancel" and "Back"; Brand button for "Continue"
B) Brand button for "Continue", "Cancel", and "Back"
C) Brand button for "Cancel" and "Continue"; Neutral button for 'Back"

Solutions: