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Salesforce Salesforce-Data-Cloud Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Identity Resolution and Unification | - Unified customer profile concepts - Identity resolution rules |
| Topic 2: Segmentation and Activation | - Activation to Salesforce and external systems - Segmentation logic and audience building |
| Topic 3: Salesforce Data Cloud Fundamentals | - Core concepts and architecture - Data Cloud value and use cases |
| Topic 4: Data Governance and Privacy | - Security and data access controls - Data privacy and compliance concepts |
| Topic 5: Data Ingestion and Data Modeling | - Data model objects and harmonization - Data sources and ingestion methods |
Salesforce Data Cloud Accredited Professional Sample Questions:
1. Cumulus Financial wants its service agents to view a display of all cases associated with a Unified Individual on a contact record.
Which two features should a consultant consider for this use case?
Choose 2 answers
A) Query APL
B) Profile API
C) Lightning Web Components
D) Data Action
2. A Data Cloud consultant is evaluating the initial phase of the Data Cloud lifecycle for a company.
Which action is essential to effectively begin the Data Cloud lifecycle?
A) Identify use cases and the required data sources and data quality.
B) Use calculated insights determine the benefits of Data Cloud for this company.
C) Analyze and partition the data into data spaces.
D) Migrate the existing data into the Customer 360 Data Model.
3. Northern Trail Outfitters uploads new customer data to an Amazon S3 Bucket on a daily basis to be ingested in Data Cloud.
In what order should each process be run to ensure that freshly imported data is ready and available to use for any segment?
A) Calculated Insight > Refresh Data Stream > Identity Resolution
B) Identity Resolution > Refresh Data Stream > Calculated Insight
C) Refresh Data Stream > Calculated Insight > Identity Resolution
D) Refresh Data Stream > Identity Resolution > Calculated Insight
4. A consultant is ingesting a list of employees from their human resources database that they want to segment on.
Which data stream category should the consultant choose when ingesting this data?
A) Contact Data
B) Engagement Data
C) Profile Data
D) Other Data
5. During discovery, which feature should a consultant highlight for a customer who has multiple data sources and needs to match and reconcile data about individuals into a single unified profile?
A) Data Consolidation
B) Identity Resolution
C) Harmonization
D) Data Cleansing
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |
