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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery and Migration | 17% | - End-to-end migration planning and execution - Slack delivery best practices - Role definition across Slack, partner, and client teams |
| Topic 2: Slack Administration and Governance | - Workspace configuration and settings - User lifecycle management - Security and compliance controls | |
| Topic 3: Solution Design for Slack | - Workspace architecture and design principles - Channel strategy and governance model - Integration design with Salesforce ecosystem | |
| Topic 4: Change Management and Adoption | - Training and enablement planning - User adoption strategies - Communication and rollout planning |
Salesforce Certified Slack Consultant Sample Questions:
1. You are enabling your client on best practices for a Slack rollout communication plan.
Which set of components should you highlight to your client?
A) Objective, channel setup recommendations and delivery method
B) Objective, channel setup recommendations and target audience
C) Target audience, objective and delivery method
D) Target audience, channel setup recommendations and delivery method
2. You are in a discovery session with a new client.
Which future deliverable will be most impacted by what you learn about your client's existing support model?
A) Channel Strategy Session
B) Governance Session
C) Grid Design Workshop
D) Key Messaging
3. After a grid migration, what is one data point that remains at the workspace level?
A) Custom profile fields
B) Custom emojis
C) User groups
D) Files
4. You will be supporting the discussion around approval policies for apps and external collaboration for a client that has been using Slack for three years. You need to identify the right people on the client side to be involved.
What is the best question to ask to better understand who should take part in the discussion?
A) Who are your Slack superusers?
B) Who is responsible for Slack policies & settings decisions?
C) Who is responsible for communication and learning decisions?
D) Who leads your IT department?
5. You are helping your client plan a grid migration, and they ask you what will happen to the URL of the existing workspace after the migration is complete.
What should you tell them about the existing workspace URL?
A) It will remain the same and take users back to the original workspace outside the grid org.
B) It will automatically be updated with a randomly generated new URL.
C) It will remain the same but stops working.
D) It will remain the same and take users to the workspace within the grid org.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |
