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WGU Operations Management (C215, VDC2) Sample Questions:

1. Which two areas should managers consider in order to adapt to the business dynamics affecting their company?
Choose 2 answers

A) Their influence and leverage over suppliers
B) Their control over internal operations
C) Their influence over future legislation and regulations
D) Their advertising costs

2. A manufacturing company decides to open a new distribution center location in order to minimize distribution costs to warehouses or stores.
What tool should the manufacturing company use to determine where the new distribution center should be located?

A) By using the center-of-gravity approach
B) By using the transportation method
C) By using the load-distance model
D) By using the break-even analysis

3. A company suddenly finds demand has increased to 140% of its previous capacity. It has been able to hire only a fraction of the employees previously laid off, and a warehouse fire destroyed 80% of its inventory.
Which two options does the company have to rapidly meet the new demand?
Choose 2 answers

A) Hire and train new full-time employees
B) Subcontract a portion of production capacity
C) Build new production facilities
D) Hire temporary workers

4. Which two types of operations include repetitive processes?
Choose 2 answers

A) Batch process
B) Line process
C) Project process
D) Continuous process

5. Which definition used for quality evaluates how well a product performs its intended function?

A) Fitness for use
B) Psychological criteria
C) Support services
D) Value for price paid

Solutions: