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WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What is a purpose of employee evaluations?

A) To measure the psychological symptoms of organizational dysfunctionality
B) To assist management in making human resource decisions
C) To educate employees on the personalities of supervisors and help them adjust to management styles
D) To serve as a screening device for hiring new employees

2. What is one of the six primary characteristics that define an organization's culture?

A) Aggressiveness
B) Team orientation
C) Political orientation
D) Competitor benchmarking

3. Management is considering a change in one plant and plans to organize employees into teams. Management wants the teams to review processes, apply critical thinking, and take full responsibility for outcomes. Which type of team should they organize?

A) Production teams
B) Self-managed teams
C) Problem-solving teams
D) Virtual teams

4. Although team performance has been fairly good, members feel that more could be done to improve their effectiveness. They feel that some team members could be more collaborative. Which type of reward system could be used effectively in this situation?

A) A system that emphasizes group rewards for maximizing productivity
B) A system that emphasizes group rewards based on aggressive competitiveness
C) A system that emphasizes rewards for individual contributions as well as for selfless contributions
D) A system that emphasizes individual rewards for aggressive competitiveness

5. What is an advantage of a strong organizational culture?

A) There is ambiguity in what employees perceive as expectations.
B) There is a formation of strong employee commitment.
C) Core values are not intensely held and widely shared.
D) The internal climate exhibits low behavioral control.

Solutions: