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Certification Path of Preparation for Administrator (CRT101)
This test is ideal for experienced Salesforce Administrators, business examiners, and execution experts hoping to acquire a more prominent specialized comprehension of Salesforce CPQ Administration. It's likewise intended for experienced executives, arrangement designers, execution specialists, and engineers hoping to comprehend the full capacities of Salesforce CPQ to form answers for their business. This test is likewise an incredible establishment manufacturer for anybody hoping to procure the Salesforce CPQ Specialist certification.
Who should take the Preparation for Administrator (CRT101)
Typical job roles of a Preparation for Administrator (CRT101) candidate may include:
- Pricing Manager
- IT
- Technical Architect
- Services
- Implementation Consultant
- Sales Ops
- Product Manager
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Salesforce CRT-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Workflow and Process Automation | 15% | - Workflow rules and actions - Process Builder and Flow Builder - Approval processes |
| Topic 2: Productivity and Collaboration | 7% | - Chatter and collaboration tools - Activity management |
| Topic 3: Configuration and Setup | 15% | - Company settings and organization configuration - User management and license allocation - Security controls, roles, profiles, and sharing settings |
| Topic 4: Service and Support Applications | 12% | - Case management and escalation - Service console features - Knowledge base and entitlements |
| Topic 5: Data and Analytics Management | 13% | - Data backup and storage considerations - Reports, dashboards, and folders - Data import/export and data quality |
| Topic 6: Object Manager and Lightning App Builder | 20% | - Lightning apps, navigation, and Lightning App Builder - Standard and custom objects, fields, and relationships - Page layouts, record types, and compact layouts |
| Topic 7: Sales and Marketing Applications | 12% | - Campaigns and products - Lead management and conversion - Opportunity management and sales processes |
