Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:
1. Salesforce Security and Custom Objects
- Determining Appropriate Sharing Solutions
- Data Relationships
- Restricting and Extending Object, Record, and Field Access
- Territory Management
2. Automation, Change Management, and Auditing
- Deployment Tools
- Sandboxes
- Auditing and Monitoring
- Change Management Options
3. Analytics and Data Management
- Dashboards
- Report Types
- Data Quality Features and Policies
- Creating Reports
4. Sales, Service, and Content Applications
- Products, Price Books, Schedules, and Quotes
- Salesforce Knowledge
- Service Cloud Console Toolkit
- Entitlements
- Content Management
- Forecasting
5. Customization: Fields
- Create new custom fields
- Administer standard fields
- Work with page layouts
- Work with record types and business processes
- Maintain data quality
- Create selection fields: picklists and lookups
- Create formula fields
6. Managing Data
- Back up data with a weekly export
- Update existing records with the data loader
- Keep records up to date with Data.com and social accounts and contacts
- Import new records using import wizards
- Mass delete records
- Mass transfer records between users
7. Reports and Dashboards
- Print, export, and email reports
- Create new reports with the report builder
- Run and modify reports
- Build dashboards
- Summarize report data with formulas and visual summaries
- Filter reports
8.Automation
- Set up workflow rules and Process Builder
- Automate leads and cases
- Manage email administration
9. Managing the Support Process
- Automate the support process
- Understand the Salesforce Console
- Enable collaboration in the Service Cloud
- Analyze support data with reports and dashboards
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What is the duration, language, and format of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
- Questions type : multiple-choice/multiple-select questions
- Passing score: 65%
- Number of questions : 60 questions
- Language : English
- Duration : 105 minutes
Who should take the Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam is ideal for any administrator with an interest in furthering the development of their Salesforce CRM administration, Sales and Service Cloud management, and process automation skills, and who ultimately wants to succeed at the Salesforce Certified Advanced Administrator exam
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Salesforce CRT-211 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Auditing and Monitoring | 10% | - Set up audit trails and tracking - Manage event logs and data history - Monitor system performance and usage |
| Process Automation | 20% | - Build workflow rules and approval processes - Design flows and process builders - Implement automation tools and best practices |
| Security and Access | 20% | - Implement field-level security and record access - Configure sharing model, roles, and hierarchy - Manage profiles, permission sets, and access levels |
| Data and Analytics Management | 13% | - Create reports, dashboards, and analytics solutions - Cleanse, deduplicate, and maintain data quality - Import, export, and update data |
| Objects and Applications | 19% | - Implement page layouts, record types, and business processes - Design and configure applications - Extend custom objects and fields |
| Cloud Applications | 11% | - Implement additional cloud solutions - Set up Service Cloud functionality - Configure Sales Cloud features |
| Environment Management and Deployment | 7% | - Implement change management processes - Deploy changes and metadata - Manage sandboxes and development environments |



