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CompTIA 220-1202 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security | 28% | - Security fundamentals
|
| Software Troubleshooting | 23% | - Application and security troubleshooting
|
| Operating Systems | 28% | - Mobile operating systems
|
| Operational Procedures | 21% | - Communication and professionalism
|
CompTIA A+ Certification Exam: Core 2 Sample Questions:
1. A user logs in to a computer each morning and tries to print a daily report, but it will not print. The user calls the help desk, they change a setting, and the user is able to print that day but the same issue happens again the next day. Because the issue occurs every day, the issue gets escalated.
Which of the following does the technician need to do so the user does not have to report the issue every day? (Choose two.)
A) Set the print spooler to have no dependencies
B) Set the print spooler to Automatic
C) Set the print spooler log-on to the user's account
D) Start the printer extensions and notifications service
E) Set the print spooler recovery to take no action
F) Start the print spooler service
2. A user receives a text message that tells them they need to click a link to update their payment information for an unpaid toll. Which of the following is this an example of?
A) Vishing
B) Spoofing
C) Whaling
D) Smishing
3. A company decides to implement a new policy allowing employees to work remotely full-time. The IT department must ensure that employees can securely and efficiently access their work desktops from home. The solution must support real-time application use and data transfer.
Which of the following technologies will best meet these requirements?
A) VPN
B) SSH
C) SPICE
D) RDP
4. A user reports the icons on their desktop have changed. A technician investigates and discovers programs no longer open, files are inaccessible, and file extensions have been changed. When a ransom note appears on the display, which of the following should the technician do next?
A) Run antivirus scans.
B) Isolate the system.
C) Change the extensions back.
D) Restore from a backup.
5. An end user sees frequent onscreen messages from a retail site they visited a week ago. A technician investigates and determines that the pop-up blocker is turned on. Which of the following should the technician do next?
A) Turn off notifications in the browser.
B) Reset the browser to its default settings.
C) Uninstall and reinstall the browser.
D) Clear the browser cache.
Solutions:
| Question # 1 Answer: B,F | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: A |
