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HP HP2-B85 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Printing Technologies and Concepts | - Imaging and printing solution benefits - Printing technologies fundamentals |
| HP Imaging and Printing Portfolio | - Product features and capabilities - Overview of HP imaging and printing products |
| Customer Needs and Solutions | - Matching HP solutions to customer business needs - Identifying customer requirements |
| HP Sales Fundamentals | - HP partner and customer engagement concepts - Sales positioning and value proposition |
HP Imaging and Printing Sales Fundamentals Sample Questions:
1. What is a benefit of HP Transmit Once technology?
A) less network traffic and faster total print-job time
B) more pixels and brighter color output
C) more heat and better fusion between toner and paper
D) larger grayscale and delicate grayscale variations
2. How do people interact with a business document? (Select two.)
A) by smell
B) with curiosity
C) without emotion
D) consciously and unconsciously
E) by touch and sight
3. Which statement is correct?
A) HP offers a mix of new and refilled cartridges to give customers the choice between high quality and lower prices.
B) Third-party refilled and remanufactured cartridges are all produced in the same HP manufacturing plant.
C) HP produces All-in-One LaserJet cartridges because they are easy to use and provide consistently high print quality.
D) HP only produces printers with refillable, modular toner systems to provide lowest cost per page (cpp).
4. What is the result of implementing an infrastructure-oriented HP solution?
A) An optimized foundation supports a stable, adaptable, and efficient platform.
B) This type of solution only works if the customer is tightly integrated with suppliers and customers.
C) Only HP devices are supported as active devices.
D) Any hardcopy device can be connected to the LAN without problems.
5. What is the benefit of original HP All-in-One LaserJet cartridges?
A) The ink in the cartridge cannot dry up.
B) They are manageable via HP Web Jetadmin.
C) They are designed to be refilled.
D) They are easy to use and install.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B,D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: D |
