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CompTIA 220-1202 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Operating Systems	28%	- macOS, Linux, and Chrome OS basics 1. Command-line operations 2. System configuration and maintenance 3. Installation and navigation - Mobile operating systems 1. Mobile device management 2. Android and iOS configuration 3. App installation and security settings - Windows installation, configuration, and management 1. File systems, partitions, and storage management 2. Windows 10/11 features and settings 3. Device drivers and system updates 4. Command-line tools and scripting
Topic 2: Software Troubleshooting	23%	- Operating system issues 1. Boot errors and startup problems 2. System crashes and performance issues 3. Update and driver failures - Mobile device troubleshooting 1. Performance and battery problems 2. Connectivity and synchronization issues 3. App and OS update failures - Application and security troubleshooting 1. Application crashes and errors 2. Security-related issues and fixes 3. Installation and compatibility problems
Topic 3: Security	28%	- Threats and mitigation 1. Malware types and removal 2. Data protection and disposal 3. Social engineering prevention - Network and application security 1. Encryption technologies 2. Wireless security protocols 3. Firewalls and security appliances - Security fundamentals 1. Zero Trust concepts 2. Permissions and access control 3. Authentication and authorization
Topic 4: Operational Procedures	21%	- Communication and professionalism 1. Incident reporting 2. Customer service techniques 3. SLA management - IT service management 1. Disaster recovery planning 2. Documentation and change management 3. Backup and recovery processes - Safety and compliance 1. Environmental controls 2. Privacy and regulatory compliance 3. Workplace safety procedures

CompTIA A+ Certification Exam: Core 2 Sample Questions:

1. A location is experiencing under-voltage events during peak periods. Which of the following should be deployed at this location?

A) Proper ventilation
B) UPS
C) Surge protector
D) PDU

2. A town clerk wants to work from home and access documents on a town hall server. What should a technician set up?

A) VPN
B) SSH
C) VNC
D) RDP

3. A technician recently installed a program that uses several anti-piracy technologies. When the program is launched, it briefly opens and then closes. Which of the following is most likely the reason?

A) USB key not plugged in
B) Outdated video card drivers
C) 32-bit program on a 64-bit computer
D) CPU incompatibility

4. A high percentage of users at an office store documents on their local computers. The office needs to migrate to the next version of Windows. Which of the following methods should a technician use?

A) In-place upgrades
B) Remote network install
C) Zero-touch deployment
D) Clean install

5. A developer asks a public chatbot to generate a function to convert a .pdf file into a Word document. The chatbot responds that the function exists in the pdf2word library. However, the developer cannot find any evidence that this library exists. Which of the following describes what most likely happened with the chatbot?

A) Leaked proprietary information
B) Misunderstood the developer's request
C) Hallucinated the solution
D) Plagiarized public repository content

Solutions:

Question # 1
Answer: B

Question # 2
Answer: A

Question # 3
Answer: A

Question # 4
Answer: A

Question # 5
Answer: C